Section outline

    • Why It Matters: Written Communication Page
      Not available unless: The activity Putting It Together: Writing in Business is marked complete
    • Introduction to Changing Communication Channels Page
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    • Modernizing Business Messages Page
    • Digital versus Traditional Communication Page
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    • Introduction to Internal Emails and Memos Page
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    • Internal Business Communication Page
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    • Internal Emails Page
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    • Memos Page
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    • Introduction to Other Internal Communications Page
      Not available unless: The activity Memos is marked complete
    • Email Chains and Listserv Page
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    • Instant Messaging and Text Page
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    • Multimedia Platforms and Social Media Page
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    • Introduction to External Communication Page
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    • Types of External Emails Page
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    • Customer Emails Page
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    • Introduction to Using the Right Communication Channel Page
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    • Using the Right Communication Channel Page
    • Putting It Together: Written Communication Page
      Not available unless: The activity Using the Right Communication Channel is marked complete
    • Written Communication Quizes
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